Refund Policy

1. General Policy
Refund requests must be submitted in writing to info@nvdmcoaching.com.

2. Eligibility for Refunds
Refunds are only applicable for cancellations made within the first 14 days of the initial 3-month commitment period.
After the initial 14 days, no refunds will be provided for the 3-month commitment period.

3. Month-to-Month Subscriptions
Refunds for month-to-month subscriptions will be processed if a 14-day written notice is provided, and the cancellation request is within 14 days of the payment for the upcoming month.

 

4. Pre-Order Items
We cannot offer refunds or returns on pre-order items. Please ensure you understand the terms before placing a pre-order.

 

5. Refund Process
Approved refunds will be processed within 14 business days of the request.
Refunds will be issued using the original payment method.

6. Non-Refundable Services
Fees for services already rendered, including consultations, training sessions, and digital content, are non-refundable.

 

7. Exceptions
Exceptions to the refund policy may be made at the discretion of NVDM Coaching in cases of extraordinary circumstances, such as medical emergencies, with appropriate documentation.

For any questions or to request a refund, please contact us at info@nvdmcoaching.com.